Privacy Policy
  • ADVANCED MUSIC, S.L.; C/ Zamora 45-47, 6º1ª; 08005 Barcelona (henceforth referred to as ‘SONAR’
  • Telephone - 933 20 81 63 and/ or by email -

When you access and use this website, make use of our services or use any other media that involve the processing of personal data, you agree to accept this Privacy Policy, as well as the provisions contained in the Legal Conditions and Cookies Policy.

At SONAR, we provide this information so that, prior to providing us with your personal data, you can view the Privacy Policy and any other relevant information regarding Data Protection.


SONAR makes use of your personal data (name, surname[s], email, telephone and any other information necessary for the management and administration of its services) for the following purposes:

  • CONTRACTUAL: (i) for the requirements of the retail of tickets, passes and accreditations, as well as for the management of any other aspect related to the event.
  • COMMERCIAL: (i) any marketing or commercial activity carried out across any media, including web-based and digital media, with consent from the user, (ii) respond to or otherwise effectively manage requests, comments, incidents or suggestions made by the User via the means made available on the Website, and (iii) make the necessary accessibility adaptations to these services as requested and deserved by the User
  • OTHER (LEGITIMATE INTEREST): (i) to send product and service recommendations, taking into consideration past purchases, (ii) also for prevention, investigation and detection of fraud, and (iii) to respond to customer inquiries, (iv) ensure the proper use of our services, preventing illegal uses or uses contrary to our policy, values or current legislation, and (v) manage suggestions, complaints and inquiries about the products and / or services purchased through our website.
  • LEGAL OBLIGATION: (i) To comply with the legally established obligations, as well as to verify compliance with contractual obligations, including fraud prevention and prevention of money laundering.

The period of retention for your personal data will vary depending on what service(s) you choose to contract. In any case, your data will be kept for the duration of the commercial relationship. Once said commercial relationship has ended, we will keep your data sealed during the statute of limitations relating to the obligations that may arise from the processing of your data and/or the applicable legal periods. Your data will remain at the disposal of the competent authorities as concerns the possible responsibilities arising from said processing.

By way of example, and without limitation, the following schedules and deadlines may be taken as references:

  • Data of job applicants - 1 year.
  • Documentation relating to personal obligations that do not have a fixed statute of limitations: 5 years (art.1964.2º of the Civil Code).
  • Books, correspondence, documentation and supporting documents concerning the business: 6 years (art.30 of the Commercial Code).
  • Documentation related to tax obligations: 4 years (66 to 70 of Law 58/2003, of December 17, 2003, General Tax Law).
  • Documentation related to compliance with social security obligations: 4 years.
  • Laboir documentation (actions arising from employment contracts): 1 year (article 59 of Royal Legislative Decree 2/2015, of October 23, approving the revised text of the Workers' Statute Law).
  • Documentation related to health data on Occupational Risk Prevention: 4 years (Article 22 of Law 31/1995, of November 8, 1995, on Occupational Risk Prevention).
  • Documentation related to compliance with data protection obligations: 3 years (art.78 LOPDGD).
  • Video surveillance: 30 days.
  • Documentation related to legislation concerning the prevention of money laundering: 10 years.
  • Health documentation for disabled people used in order to improve the conditions and provision of our services: 5 years.

As the owner of the rights relating to your personal information, you retain control over said data. As such, we also ensure that said information is accurate and correct.

Your exercisable rights are recognised under current law, amongst them::

  • Right of access: you may consult whether we are processing your personal data in relation to SONAR.
  • Right of rectification and deletion: you may access your personal information and request rectification or erasure of your personal data when such data is incorrect or no longer necessary for the purposes for which it was collected.
  • Right of objection: you may object to the processing of your personal data, except in such cases where either legitimate reasons or the exercise or defense of possible legal claims require us to keep such data sealed for the corresponding periods associated with such legal obligations.
  • Right of limitation of processing: you may request that the processing of your personal data be ceased, while the accuracy or lawfulness of your data is being verified, and during the exercise or defense of legal claims or litigation.
  • Right of portability: You may request the transfer of the data you have provided to us to another data controller in certain circumstances.

Your rights may be exercised free of charge.


We guarantee that your data will only be disclosed to:

  • Competent Public Bodies, Tax Agency, State Security Forces and Organisations, Judges and Courts, when SÓNAR has the legal obligation to provide them.
  • Financial institutions in the case of financing the services provided.
  • Third parties necessary for the provision of the contracted service: transport companies, call centers, subcontracted professionals, etc.

In no case will your personal data be shared with third parties without complying with the legally established requirements.

If we collaborate with suppliers who will be able to access your data and process the referred data in the name and on behalf of ADVANCED MUSIC, the selection of suppliers will follow an exhaustive process of verification of compliance, in order to guarantee an adequate control in terms of data protection. In addition, a contract will be signed in which these suppliers undertake to implement appropriate technical and organisational measures, which will ensure they can process personal data only in accordance with the documented instructions of the joint controllers. If among the data processors there is an entity located outside the European Economic Area, the co-responsible parties will sign with them the Standard Contractual Clauses, which will provide adequate guarantees and will protect at all times the access that such third parties may have to your data.


If a user considers that there is a problem with the way in which SONAR is handling their data, they can address their complaints either to the address ADVANCED MUSIC, S.L.; C/ Zamora 45-47, 6º1ª; 08005 Barcelona , as stated in the header, or to the corresponding data protection supervisory authority, in this case, the Spanish Data Protection Agency, Agencia Española de Protección de Datos (AEPD).


At SONAR, we maintain the highest levels of security required under the law in order to protect your personal information from accidental loss and from unauthorized access, processing or disclosure, taking into account the state of the technology used for storage, the nature of the data stored and the risks to which it is exposed. When we receive your data, we follow rigorous procedures and have implemented security features to prevent any unauthorized access.

The actions described in this section, aimed at ensuring a level of security appropriate to the risk identified will include, if necessary, the following measures:

  • Anonymisation and encryption of personal data.
  • Measures for ensuring the permanent confidentiality, integrity, availability and resilience of processing systems and services.
  • Measures for restoring availability and access to personal data quickly in the event of a physical or technical incident.
  • A process of regular verification, evaluation and assessment of the effectiveness of technical and organizational measures to ensure the security of data processing.
  • Periodic evaluations of the risk of destruction, loss or accidental/illicit modification of data transmitted, retained or processed in any other form, or the unauthorized communication of; or access to, said data.
  • Measures to ensure that any person acting under the authority of SONAR who has access to personal data is only authorized to process said data under the instruction of SONAR.

Any personal data that may be collected will be treated with absolute confidentiality. SONAR commits to keep said data secret and reaffirms its obligation to maintain secrecy by adopting all necessary measures to prevent their alteration, loss and unauthorized access or treatment, in accordance with the provisions of the applicable legislation.

Video surveillance cameras have been installed at the Festival for the sole and exclusive purpose of ensuring that all visitors are properly attended to by the staff attending to them. SONAR is not responsible for the cameras and at no time has access to their content. Any questions you may have in this regard, we advise you to contact the company in charge of the cameras, whose details appear on the information signs installed in the relevant areas.


The user declares that they have been informed of the conditions concerning protection of personal data, accepting and consenting to the processing of such data by SONAR in the manner and for the purposes indicated in this policy.


SONAR reserves the right to modify this policy in order to adapt it to new legislation or jurisprudence, as well as to other industry practices. In such cases, SONAR will communicate on this page the changes introduced, within a reasonable period in advance of their implementation.

This version of the Privacy Policy is an update which entered into force on December 18th, 2023. You can contact SONAR through the established channels for related queries.