All ticket types are valid for the new 2022 dates. Sónar and Sónar+D Tickets and Delegate Pass holders received an email with detailed information about all the advantages of keeping their ticket(s) for 2022 or, in case they wanted to return the ticket, detailed information on how to request a refund.
As a thank you for the continued support and trust in Sónar, it created a series of exclusive benefits, calculated according to the type of ticket and the price at which it was purchased. Full details of the specific benefits if the ticket was retained were indicated in the email sent to all purchasers.
Ticket and Delegate Pass holders who have purchased before 4 July 2021 received an email with detailed information on how to access the refund of their ticket(s).
The refund process opened on 12 May 2021 and closed on 26 May 2021 (according to Art. 36 of Royal Decree Law 11/2020 of 31 March).
Therefore, claims made after this date cannot be processed, and the ticket will be automatically validated for 2022.
Your 7 digit booking reference is included in the confirmation of purchase email. This reference is also on the ticket pdf.
Please search for ‘Sónar’ or ‘Stubhub’ in your inbox and also check your spam folder. If you still can’t find it, please contact email@example.com, so they can resend your ticket(s) and/or confirmation e-mail to your mail address.