Application process for online refund period:
The refund period opens at 8am June 19 and closes at 23:59pm June 26. Applications must be made at this time. The period is now closed.



Top up your wristband at any Cashless point

  • Using cash or credit card.
  • With a minimum of 5€ and a maximum of 300€.
  • Using only multiples of 5€ (5€, 10€, 15€, 20€...).
  • You can recharge your wristband as many times as necessary at any Cashless point.
Top up your bracelet at any Cashless point

Pay at the festival using your wristband (at Sónar by Day and Sónar by Night)




Reclaim the money that you have not spent using your wristband

  • Inside the festival / Immediate refund without fees: at Cashless Returns points in festival hours.
  • Outside of the festival / Refund not immediate, refund transaction fees 2€: online refund application at from 8am June 19 until 11:59pm June 26. Once the application period has concluded, we will process your refund and you will receive a bank transfer between 1-8 July.

Remember that...

  • You can check your wristband balance at Cashless points and any sales point.
  • To avoid fees, you should process the refund inside the festival.
  • You must keep your wristband to make your online refund application. 
  • Sónar is not liable for the loss of your wristband.
Remember that...

Sónar by Day Cashless Points

Sónar by Night Cashless Points

Delegate Pass holders: There will be Cashless Points at the Delegate Pass Office and Networking Bar at Sónar by Day and at the VIP areas at Sónar by Day and Sónar by Night.

VIPs: There will be Cashless Points at the VIP areas at Sónar by Day and Sónar by Night.