Where can I buy tickets?
You can buy them via the official ticket outlets. You can find them here
Are there ticket offices at the festival?
Yes.
Can I buy or give a ticket to a friend? How?
Yes. You buy it, you print it, and you give it...
Are there names on the tickets?
No.
Can I share the SonarPass?
No, you can't. It's a unique wristband.
Can I share the 2-Night Ticket?
No, you can't. It's a unique wristband.
Can I switch the SonarPass for the wristband at Sonar by Night?
Yes.
What happens if I buy a ticket from a non-official ticket seller? How can I be sure that it is legitimate?
We cannot guarantee the legitimacy of a ticket bought from another vendor that is not one of our official distributors.
I haven't received an email confirmation. What should I do?
Get in contact with the ticket distributor (SonarTickets by StubHub).
How can I get in touch with the SonarTickets by StubHub helpdesk?
By phone: (+34) 910 612 743
By email: sonartickets@stubhub.com
Can I get an invoice for tickets bought?
Yes. You should ask the ticket distributor (SonarTickets by StubHub).
What should I do if I receive an error message as I try to print my ticket?
Get in touch with the ticket distributor (SonarTickets by StubHub).
What happens if I lose my ticket?
You can print it again. Remember that there is an electronic access control onsite and you may only access the event once with this ticket (the barcode will only be read once).
Will I find tickets available onsite at ticket offices if the web says that they are sold out?
No.
Does the SonarPass/SonarPass VIP/Delegate Pass allow access to the Opening/closing Night and activities that take place outside of the Fira Montjuic and Fira Gran Via?
No, it doesn't. The SonarPass/SonarPass VIP/Delegate Pass allows you access to all Sónar by Day (18th, 19th and 20th June) at Fira Montjuic, and Sónar by Night (19th and 20th June) at Fira Gran Via L'Hospitalet.
Can I access Sónar+D activities with my SonarPass (VIP or regular) or Sónar by Day ticket?
With the SonarPass or Sónar by Day ticket you can access to a selection of activities from the Sónar+D from 18th June since 1 pm.
Remember that Saturday 20th only some of the activities of Sónar+D will remain open.
You don't have access to: Networking activities like Meet the Expert, Meet the Investor, Meet&Drink by Estrella Damm, Artist Wanted neither to any of the Sónar+D services (restaurants, Networking Bar, VIP Areas, bag, Sónar by Night bus, Networking App, etc.).
Can I change or cancel a ticket I've bought?
Once a purchase has been made changes are not allowed.
I still have questions about the schedule, the ticket purchase process, the program, etc.
E-mail us to sonar@sonar.es